For general enquires and support please email us at the address below
Please Click here to see our FAQ before emailing us.
For Sales questions please use the address below
For support questions please state if you are using 'Scan to PDF' or ScanWiz, your operating system and make/model of scanner.
After ordering your software you will be emailed a download link and serial number, the order process is automated and usually takes less than 60 minutes but please allow up to 8 hours before emailing us as busy email servers as well as card authentication services or Paypal's payment notification can often delay the process.
If you have not received a reply within 8 hours then you may have entered an incorrect email address on the order page or our message has ended up in your spam filter, please check this before contacting us.
Click here to see our FAQ of most commonly asked questions.
Often problems can be solved by using the latest drivers for your scanning device. We have listed most common manufacturers on the page below: